Privacy Policy

1. Who we are

Salono is a trading name of SALONO GROUP LTD, company number 17147026, registered in England and Wales. We are the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, please contact us at hello@salono.co.uk.

2. What data we collect

We may collect the following types of personal data:

• Identity data — your name and job title
• Contact data — your email address, phone number, and business address
• Account data — your username, password, and account preferences
• Usage data — how you use our platform, including pages visited and features used
• Technical data — your IP address, browser type, device information, and operating system

3. How we collect your data

We collect data through:

• Direct interactions when you register, contact us, or use our platform
• Automated technologies such as cookies and analytics tools when you browse our website
• Third-party sources such as payment processors

4. How we use your data

We use your personal data to:

• Provide and maintain our salon management platform
• Process your account registration and manage your subscription
• Send service-related communications, including appointment reminders and system notifications
• Improve and develop our products and services
• Comply with legal obligations

5. Legal basis for processing

We process your data under the following lawful bases as defined by UK GDPR:

• Contract — where processing is necessary to fulfil our contract with you
• Legitimate interests — where processing is necessary for our legitimate business interests, provided these do not override your rights
• Consent — where you have given clear consent for us to process your data for a specific purpose
• Legal obligation — where processing is necessary to comply with the law

6. Data sharing

We do not sell your personal data. We may share your data with:

• Payment processors (such as Stripe) to handle transactions
• Hosting and infrastructure providers to deliver our services
• Analytics providers to help us understand platform usage
• Legal authorities where required by law

All third-party providers are bound by data processing agreements and are required to protect your data in accordance with UK GDPR.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Request a portable copy of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@salono.co.uk.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at hello@salono.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.