The client history lives in someone’s head.
Formulas, preferences, allergies, the story about the wedding. When that person is off sick or moves on, the relationship resets to zero and the client feels it instantly.
Inside the platform
The second visit feels
like the tenth.
Profiles, history, notes and photos against every client, visible to the whole team. The detail that used to live in one person’s head, or one battered notebook, becomes part of the business.
The problem it exists to fix.
Paper records are a liability, not a system.
Record cards go missing, get spilled on and cannot be searched. And when a client asks what data you hold on them, a shoebox is not an answer.
How Salono handles it.
01
Everything against the client
Visit history, spend, services, notes and forms in one record, so anyone on the team can pick up the relationship mid-sentence.
Visit history
Spend tracking
Team-visible notes
02
Notes and tags that work
Colour formulas, patch-test dates, preferences and warnings, searchable and filterable rather than scribbled.
Colour notes
Tags & segments
Searchable
03
Photo timelines
Before-and-after photos filed against the visit, building a visual history of the work you have done together.
Before & after
Visit-linked
Visual history
04
GDPR, handled
Clean export of a client’s data on request, and records held properly rather than in a drawer.
GDPR export
Right to access
Proper storage
What it looks like in practice.
01
Bring your clients in
Import your existing list by CSV, free, or let the managed migration service carry it across for you, history included where your old platform allows it.
02
The record builds itself
Every booking, payment, note, form and photo files against the right client automatically. Nobody is doing data entry at 7pm.
03
Open the chair-side story
Before the client sits down, you can see the last formula, the patch-test date and what was said last time. The conversation continues instead of restarting.
Where it earns its keep.
Hair salons & stylists
Colour formulas and patch-test dates live on the record, not in a notebook with one careful owner.
Salono for hairBeauty & nails
Lash, brow and nail histories follow the client, so cover days do not mean starting from scratch.
Salono for beauty & nailsBarbershops & barbers
Clipper grades and regulars’ preferences are one tap away, even on the busiest Saturday.
Salono for barbersMedical history and consent records sit beside the visit history, retrievable in seconds.
Salono for
£19.99
per user, per month. No commission on bookings, ever.
One month free for early-access members, while the offer lasts
Client management is included on every plan, alongside every other feature. No tiers, no add-on pricing, no contract.
Change your mind
Cancel during your free months and you pay nothing at all. After that, the subscription rolls monthly.
Questions, answered.
Q. Can I bring my existing client list into Salono?
A.
Yes. The CSV import is free with every plan and maps your existing client records, including notes, into Salono. A managed migration service is available for a quoted fee.
Q. Can the whole team see client notes?
A.
Yes, subject to the permission roles you set. Notes travel with the client, not the stylist, so cover days and staff changes do not lose the history.
Q. How does Salono help with GDPR requests?
A.
A client’s full record can be exported cleanly on request, and your data remains yours to export at any time, including if you decide to leave.
Q. What happens to my client data if I leave?
A.
You export it cleanly and take it with you. Your data is yours, and there is no exit fee and no lock on it.
Q. Can clients be tagged or grouped?
A.
Yes. Tags and segments let you group clients however you think about them, from colour clients to lapsed regulars.
Works hand in hand with forms & questionnaires, reporting, reminders.