A cancellation starts a race you usually lose.
Posting the slot on stories, messaging likely clients, hoping someone bites before 2pm. By the time anyone replies, the slot has gone cold.
Inside the platform
Cancellations stop being
lost income.
Clients opt in for earlier slots. The moment one frees up, Salono offers it to the right person first. The gap fills itself while you carry on working.
The problem it exists to fix.
Demand exists, it is just unorganised.
There are clients who would have taken that slot gladly. Without a list of who wants what and when, that demand is invisible exactly when you need it.
How Salono handles it.
01
Per-service, per-stylist
Clients join the waitlist for the specific service and stylist they want, with the time windows that work for them.
Per-service
Per-stylist
Time windows
02
Auto-offer on cancellation
When a slot frees up, the best-matched client is offered it automatically. No stories post, no scramble.
Instant offers
Best match first
Hands-off
03
One-tap claim
The client claims the slot from the message, pays any deposit your service requires, and lands in the diary.
One-tap booking
Deposit on claim
Straight to diary
04
Fair and orderly
Offers move down the list on your rules, so the slot fills quickly and nobody feels queue-jumped.
Your rules
Ordered offers
No favourites rows
What it looks like in practice.
01
Clients raise a hand
From your booking page, clients join the waitlist for the service, stylist and time windows they want.
02
A slot frees up
A cancellation or reschedule opens a gap, and Salono immediately offers it to the best-matched person on the list.
03
The gap fills itself
The client claims it in a tap, pays any deposit, and the diary closes back up while you are still mid-appointment.
Where it earns its keep.
Hair salons & stylists
A cancelled balayage offers itself to the colour client who asked for exactly that slot.
Salono for hairBeauty & nails
Tight diaries refill in minutes, which on back-to-back days is the difference between a gap and a write-off.
Salono for beauty & nailsBarbershops & barbers
Saturday cancellations go to the regulars who wanted Saturday, before the walk-in luck runs out.
Salono for barbersHigh-value treatment slots find the clients who were waiting for them, deposit attached.
Salono for
£19.99
per user, per month. No commission on bookings, ever.
One month free for early-access members, while the offer lasts
Waitlists is included on every plan, alongside every other feature. No tiers, no add-on pricing, no contract.
Change your mind
Cancel during your free months and you pay nothing at all. After that, the subscription rolls monthly.
Questions, answered.
Q. How does the waitlist decide who gets offered a slot?
A.
The freed slot is matched against the service, stylist and time windows clients asked for, and offered in order. If the first client passes, it moves to the next.
Q. Do deposits apply to waitlist bookings?
A.
Yes. If the service carries a deposit, the client pays it as they claim the slot, exactly as they would booking normally.
Q. What does the client experience look like?
A.
They join the waitlist from your booking page, get a message when a matching slot opens, and claim it in a tap. It feels like being remembered, because they were.
Q. Can I control which services have a waitlist?
A.
Yes. Waitlists run per service and per stylist, so they work where demand outstrips the diary and stay out of the way elsewhere.
Q. What if nobody on the waitlist takes the slot?
A.
The slot simply returns to general availability on your booking page, exactly as it would have been without a waitlist.
Works hand in hand with payments & deposits, reminders, smart bookings.