A no-show with nothing on the line costs you everything.
When there is no deposit and no card on file, the entire cost of a missed appointment lands on you. On long, high-value bookings, that is a serious hole in the week.
Inside the platform
Every penny lands
in your account.
Deposits at booking, card on file for no-show cover, and payments that go straight to your own Stripe account. We never take a cut of a booking, and we never hold your money.
The problem it exists to fix.
Chasing money is not part of the job you signed up for.
Awkward payment conversations, no-show invoices that never get paid, bank transfers that never arrive. Money handling should be settled before the client sits down.
How Salono handles it.
01
Deposits, per service
Set a deposit on the services that need one and leave quick appointments deposit-free. Taken at booking, deducted from the final bill.
Per-service rules
Taken at booking
Off the final bill
02
Card on file
A card held securely at booking means a no-show or late cancellation is covered by your policy, not absorbed by your day.
No-show cover
Late-cancellation policy
Secure storage
03
Straight to your Stripe
Payments settle directly into your own Stripe account. Salono never holds your money and never takes a percentage.
Stripe Connect
Direct payouts
No commission
04
Refunds and tips
Refund in a couple of taps when plans change, and let happy clients add a tip at checkout.
Easy refunds
Tips at checkout
Clear records
What it looks like in practice.
01
Connect Stripe once
Your own Stripe account links to Salono in minutes. From then on, every payment settles directly with you.
02
Set your money rules
Deposits per service, your no-show and late-cancellation policy, and what a card on file may be charged. Decide once, apply always.
03
Money sorts itself
Deposits arrive with bookings, no-shows are covered by policy rather than goodwill, and the awkward conversations mostly stop existing.
Where it earns its keep.
Hair salons & stylists
A deposit on every colour booking means a balayage no-show is covered, not absorbed.
Salono for hairBeauty & nails
Short, tightly packed slots are protected by deposits sized to the service, taken at booking.
Salono for beauty & nailsBarbershops & barbers
Deposits switch on for peak Saturday slots and stay off for quiet weekday trims.
Salono for barbersCard-on-file cover makes a missed £150 treatment a policy matter instead of a lost afternoon.
Salono for
£19.99
per user, per month. No commission on bookings, ever.
One month free for early-access members, while the offer lasts
Payments & deposits is included on every plan, alongside every other feature. No tiers, no add-on pricing, no contract.
Change your mind
Cancel during your free months and you pay nothing at all. After that, the subscription rolls monthly.
Questions, answered.
Q. What are the card processing fees?
A.
Online card payments carry the standard Stripe fee of 1.5% + 20p per transaction, paid to Stripe. Salono adds nothing on top and takes no commission.
Q. Can I require deposits on some services but not others?
A.
Yes. Deposits are set per service, so you can protect long colour appointments or peak Saturday slots while leaving quick trims deposit-free.
Q. Do I have to take online payments at all?
A.
No. You can run Salono entirely with in-person payment and never switch on card payments. Online payments are an opt-in for deposits, no-show cover and pre-pay.
Q. When do I receive the money?
A.
Payments settle into your own Stripe account on Stripe’s standard payout schedule, typically a few working days. Salono never holds your funds.
Q. Can clients pay the balance in person?
A.
Yes. Deposits come off the final bill, and the balance can be taken in person however you usually take payment.
Works hand in hand with waitlists, reminders, smart bookings.